Case Study

Collection AI

Automating Payment & Collection Entries from Email to ERP

The Challenge

Finance teams receive payment confirmations daily via email, such as:

  • Bank payment advice
  • Payment confirmation emails
  • Scanned documents
  • Multiple attachments in one email

Each payment needs to be:

  • Matched against invoice numbers
  • Checked for partial or full payment
  • Validated for TDS & GST
  • Manually entered into ERP

Earlier, this caused:

  • Delays in collection posting
  • Reconciliation errors
  • Missed or incorrect entries
  • Heavy dependency on accounts staff

The Assist AI Solution

We created a Collection AI Agent to fully automate this flow

1. Reads all payment-related emails

2. Extracts payment details from:

  • Email body
  • Attachments
  • Multiple files in one email

3. Identifies:

  • Invoice numbers
  • Paid amount
  • Partial or full payment
  • TDS & GST values

4. Validates payment against ERP invoices

5. Automatically posts the collection entry into ERP

Accurate, fast, and fully automated.

The Result

Instant payment posting

Accurate reconciliation

No missed collections

Real-time outstanding visibility

Reduced finance workload

What earlier took days now happens in minutes — automatically.

Challenges Illustration
Automated Dashboard Illustration